The Statement of Attainment in Tour Guiding will provide you with skills and knowledge to work effectively as a guide. It covers researching information and assisting customers, along with customer service issues required by guides in their day-to-day work.
CUSTOMER INTERACTION AND ASSISTANCE–TOUR GUIDING
- Source information on facilities, produces and services
- Assist customers and identify special needs
- Provide accurate information –clear, courteous and culturally appropriate
- Greet and serve customers
- Work with others
- Provide feedback on customer service
HOW TO GET INVOLVED?
- Dates:17 & 24 November and
- 1 & 8 December
- Time:9:30AM –3:30PM
- Location: 500 Chapel Road, Bankstown
- COST: This course is fully subsidised for eligible participants
REGISTER YOUR INTEREST
Statement of Attainment – Tour Guiding
We are working in partnership with TAFE NSW to offer training in tour guiding, resulting in a statement of attainment, which can form part of a few qualifications.
The course will be suitable for people who are interested in working in tourism and/or hospitality. The competencies gained could also lead to training and part-time employment with Taste Cultural Food Tours.
Please pass on to your friends, family, and colleagues who might be interested! 🙂
Taste Cultural Food Tours is a charity and social enterprise which celebrates a diverse Australia and all profits are invested in training and employment programs for new refugees and migrants.
Our tours are designed to build understanding across cultures using food. All our tours are hosted by locals, trained by the Taste program, who are ‘in the know’ and who will show you the best places to eat and shop, and where to find those local hidden gems.
We support independent family-run businesses in sometimes surprising locations. We work in places that are largely undiscovered by anyone other than locals, and are often subjected to unfair media reporting.